Documentation

Once you have determined each party's roles and responsibilities, they then should be formally outlined in a service contract and/or service level agreement. This step will help solidify your program's success. And, by formally establishing such an agreement, it will then create a framework to compose the actual paycard enrollment document that you will have your employees review and sign to participate in your program.

When an employee elects to participate in a paycard program, the enrollment document that they review and sign will serve as an affirmative confirmation that they understand everyone's roles and responsibilities associated with the paycard program. This is an important part of the enrollment process, as the document will validate that they read and understand that there may be potential ATM and/or POS fees that may be assessed when using their card. And, it will notify employees how to specifically address any unforeseen problems that may arise concerning their use of the card.